FAQS

Frequently Asked Questions

Token Creator

  • I would like to update the image of my token

    You can use our tool: https://tools.smithii.io/update-token/solana but please make sure that your token update authority hasn’t been revoked.

  • I need help revoking the Authorities

    Kindly refer to our tool: Revoke Authorities in https://tools.smithii.io/; you can check your token’s status after revoking on solscan.

  • How do I get my token verified?

    You would have to send applications to Jupiter and listing websites such as Coinmarket Cap for this. They charge subsequent rates so kindly refer to those. Check our guide about how to list on jupiter. 

  • How do I check if my Authorities are revoked?

    Kindly paste your token’s contract address on solscan to check your authorities there.

  • I have accidentally minted less/more amounts than I have meant to.

    If your token’s mint authority isn’t revoked then you can still mint more tokens.

  • The decimals of my token are 0 even if I set it on 6.

    Kindly open a ticket on discord and prepare the following: your token’s contract address and solscan of your transaction with Smithii

Liquidity Pool

  • I need help adding liquidity to my tax token

    The platform we highly recommend for adding LP to your tax token is fluxbeam. Do check them out

  • I can not create my liquidity

    Make sure your token’s freeze authority has been revoked. 

  • I need a guide on how much of my tokens should I add to my liquidity pool.

    kindly refer to this guide: How much liquidity should I add to my token?

  • How much do I need to create a liquidity pool?

    You’d need as little as 0.4 sol + fees to create your liquidity pool (your liquidity pool itself isn’t included; when creating your liquidity pool via Smithii kindly take note of your values that you input and the subsequent fees)

  • I need help setting a price for my token.

    This is a matter of tokenomics, for a comprehensive guide, kindly refer to: https://www.youtube.com/watch?v=UmJHRPA6fVc and our free calculator: https://smithii.io/en/tokenomics-calculator/

  • I want to add liquidity to my token but the website does not detect my token

    Kindly check your token’s contract address on solscan make sure that the decimals are 6 or 9, if it is not then your token is treated as an NFT and liquidity can’t be added. Kindly create a ticket on the Smithii Discord

Liquidity Remover

  • I need help withdrawing from my tax token

    The platform we highly recommend withdrawing your tax tokens from is fluxbeam. Do check them out

  • I need help finding my AMM ID.

    Please refer to this blogpost for step-by-step instructions: How to find AMM ID 

Market Maker

  • My token is being alerted as non tradeable even though it is.

    This may be an indexing issue since we use Jupiter’s API. Once confirmed that it is you can reach out to their support for this concern. However if you need assistance do not hesitate to create a ticket on discord.

  • I have ran market maker for my token and it is not working.

    First make sure the token has enough liquidity to run the transactions, LPs and Market Makers are different, refer to this blogpost to determine the difference.

  • There were no makers filled when I ran the bot

    Kindly make sure that the values you set are realistic on how much you spent, at the same time, prepare your settings, your solscan transaction with the bot and open a ticket on discord.

Multisender, Claim Site and Snapshot

  • No one claimed the tokens I put up on the claim site, can you send the tokens back to me?

    Our team is in the process of updating this tool to automatically send back unclaimed tokens, for the mean time, create a ticket on discord and provide your token’s contract address and the solscan transaction with the tool.

  • I did a snapshot and I did not get the addresses of my holders

    Kindly open a ticket on discord and prepare your solscan transaction with the tool.

  • I have used your service and people did not recieve my tokens

    There are times wherein our tools encounter bugs, kindly open a ticket on discord and prepare your solscan transaction and screenshots

Bundler

  • Can I use multiple wallets to buy at launch?

    Yes. You can connect up to 4 wallets and split your SOL between them for the initial buy. Great for spreading volume and creating activity.

  • What does “Pregenerate Token Address” mean?

    By enabling this (for an extra 0.1 SOL), Smithii will generate your token address before it’s launched. This is essential if you want to:

    • Set up the bundle sell even before the token is launched
    • Share the token address with your community pre-launch.
    • Save time and gain an advantage during launch.

  • What do I need to use the Bundler?

    You just need a connected wallet with some SOL. The minimum required is 0.1 SOL, also you have to add more SOL if you want to make a bigger buy at launch.

  • What is the Pump Fun Bundler?

    The Pump Fun Bundler lets you create and instantly buy your Pump Fun token in one single step. It’s perfect for snipers or bundler strategies that want to front-run liquidity without writing any code.

  • I need help using the bundler

    We have created a video for this, it is highly recommended to watch this video. 

  • How do I proceed with upgrading my plan to premium?

    You can do so, right here: https://stake.smithii.io/signup and you can open up a ticket on discord for more assistance

Vesting

  • I need to claim my tokens outside the vesting period.

    You would need to wait for your vesting period to end before doing any claiming.

  • My token vesting just ended, how do I get my tokens back?

    You’d need to log in your vesting dashboard provided you have your url. All vesting should be manually claimed once the period ends. If you can’t find your url, open a ticket on discord. 

  • I need help finding my vesting url

    https://tools.smithii.io/token-vesting-panel/(yoururlhere) kindly put in your url for vesting when you filled up the form, if in any case you forgot, kindly create a ticket on discord . Make sure to prepare your token’s contract address and your solscan transaction with Smithii

  • I have inputted the wrong values by accident during presale, please help

    We cannot edit your presale’s values as it is already on the blockchain, the best we can do for you is to hide it on our launchpad, open a ticket on discord in this case.

  • My presale encountered issues, I need help ending it early

    We cannot edit your presale’s duration as it is already on the blockchain, the best we can do for you is to hide it on our launchpad, open a ticket on discord in this case.

EVM

  • How do I airdrop tokens from ERC-20

    We have recently uploaded a video guide for this. Check it out at: https://youtu.be/ZU8DxPG_PgQ?si=GgHSk_8gZid-24mS

  • I have a tax on my contract, and I created an LP on Uniswap, now investors can’t buy my tokens

    Uniswap V3 won’t work with your tax token. The Smithii team is working with Uniswap V2 right now for this. For more information open a ticket on discord.

  • I have created a token for Blast and I need to update my logo

    You can add your logo via BlastScan.

    1. Go to BlastScan and search your token
    2. Click on settings on the right side
    3. Add logo button
  • I tried creating a liquidity pool on Binance and it failed.

    Kindly open up a ticket along with your screenshots so our staff can help you with your concern

  • I have created a token for Binance and I need to update my logo

    You can add your logo via BSCScan.

    1. Go to BSCScan and search your token
    2. Click on settings on the right side
    3. Add logo button
  • I tried creating a liquidity pool on Polygon and it failed.

    Kindly open up a ticket along with your screenshots so our staff can help you with your concern

  • I have created a token for Polygon and I need to update my logo

    You can add your logo via PolygonScan.

    1. Go to PolygonScan and search your token
    2. Click on settings on the right side
    3. Add logo button
  • I tried creating a liquidity pool on Blast and it failed.

    Kindly open up a ticket along with your screenshots so our staff can help you with your concern

  • I tried creating a liquidity pool on Arbitrum and it failed.

    Kindly open up a ticket along with your screenshots so our staff can help you with your concern

  • I have created a token for Arbitrum and I need to update my logo

    You can add your logo via ArbiScan.

    1. Go to ArbiScan and search your token
    2. Click on settings on the right side
    3. Add logo button
  • I tried creating a liquidity pool on Avalanche and it failed.

    Kindly open up a ticket along with your screenshots so our staff can help you with your concern

  • I have created a token for Avax and I need to update my logo

    You can add your logo via snowtrace.

    1. Go to Snowtrace and search your token
    2. Click on settings on the right side
    3. Add logo button
  • I tried creating a liquidity pool on Ethereum and it failed.

    Kindly open up a ticket along with your screenshots so our staff can help you with your concern

  • I have created a token for Ethereum and I need to update my logo

    You can add your logo via EthScan.

    1. Go to EthScan and search your token
    2. Click on settings on the right side
    3. Add logo button
  • I tried creating a liquidity pool on Base and it failed.

    Kindly open up a ticket along with your screenshots so our staff can help you with your concern

  • I have created a token for Base and I need to update my logo

    You can add your logo via BaseScan.

    1. Go to BaseScan and search your token
    2. Click on settings on the right side
    3. Add logo button

Refunds

  • I have been waiting for my refund for a while now.

    Kindly understand that when requesting refunds, our staff vets your concern first before issuing a refund. Also, if the refund you requested is higher than our threshold, it is subject for approval and will be taken care off by the core team. Additionally, the refund wallet assigned to our staff has limited funds and requires periodic refills. Rest assured that once your refund request has been approved, you will be sent your refund.

Smithii Tools

  • How do I avoid my token from getting sniped?

    We have recently uploaded a video guide for this. Check it out at: https://youtu.be/ch-aRd3UhDk?si=u7QPI_GehzHezDTH

  • I need help creating a memecoin from scratch

    We have recently uploaded an updated video guide for this. Check it out at: https://youtu.be/7vW4-b3IeYg?si=aSXUjW229IpObFxL

  • I used your tool and it doesn’t work, I tried troubleshooting it and it didn’t do a thing

    For general concerns that are not included in this FAQ, you can open a ticket on discord and have it addressed there, if you’ve tried troubleshooting on your own kindly make sure to provide us with your detailed process along with your screenshots so we can easily resolve it.

  • I was scammed by your staff, I need a refund.

    We are very sorry to hear that however, each and every one of our staff members has been carefully vetted and will never conduct such behaviors. With such, we cannot issue refunds for wallet compromisation and hacks. We highly advise you to take more safety measures next time.

  • A staff member just dm’d me asking me to connect to your website.

    Smithii Staff members will never dm any customer, it is company policy to only entertain concerns through our ticketing system. We will never ask for your seed phrase nor will we ask you to connect to any other website aside from https://tools.smithii.io/

  • I would like to whitelabel your tools for my own project, how can I proceed with this?

    The Smithii team is offering whitelabel services for our tools, for inquiries on specifics kindly open a ticket on discord .

  • I would like lifetime access to your tools, how can I go about this?

    The team is in the process of offering plans for lifetime usage of all Smithii tool, kindly stay tuned for this. You can also open a ticket on discord for inquiries.

Smithii

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