Frequently Asked Questions
Token Creator
I would like to update the image of my token
You can use our tool: solana but please make sure that your token authority has not been revoked.
I need help revoking the Authorities
Please refer to our tool: Revoke Authorities atsmithii; you can check your tokenstatus after revocation at solscan.
How do I token my token ?
You would have to send applications to Jupiter and listing websites such as Coinmarket Cap for this. They charge subsequent rates so kindly refer to those. Check our guide about how to list on jupiter.
How do I check if my Authorities are revoked?
Please paste your tokencontract address into solscan verify your permissions there.
I have accidentally minted less/more amounts than I have meant to.
If your tokenmint authority isn’t revoked, then you can still mint tokens.
The decimal places of my token 0 even if I set it to 6.
Please open a ticket on discord and have the following ready: your tokencontract address and solscan your transaction with Smithii
Liquidity Pool
I need help adding liquidity to my tax token
The platform we highly recommend for adding LP to your tax token Fluxbeam. Be sure to check them out
I can not create my liquidity
Make sure your tokenfreeze authority has been revoked.
I need a guide on how much of my tokens should I add to my liquidity pool.
Please refer to this guide: How much liquidity should I add to my token?
How much do I need to create a liquidity pool?
You'd need as little as 0.4 sol + fees to create your liquidity pool (your liquidity pool itself isn't included; when creating your liquidity pool via Smithii kindly take note of your values that you input and the subsequent fees)
I need help setting a price for my token.
This is a matter of tokenomics, for a comprehensive guide, kindly refer to: https://www.youtube.com/watch?v=UmJHRPA6fVc and our free calculator: https:smithii
I want to add liquidity to my token the website doesn't recognize token
Please check your tokencontract address on solscan sure it has 6 or 9 decimal places. If it doesn’t, your token treated as an NFT, and liquidity cannot be added. Please create a ticket on the Smithii Discord.
Liquidity Remover
I need help withdrawing my tax token
The platform we highly recommend withdrawing your tax tokens from is fluxbeam. Do check them out
I need help finding my AMM ID.
Please refer to this blogpost for step-by-step instructions: How to find AMM ID
Market Maker
My token being flagged as non-tradable even though it is tradable.
This may be an indexing issue since we use Jupiter's API. Once confirmed that it is you can reach out to their support for this concern. However if you need assistance do not hesitate to create a ticket on discord.
I've been running market maker my token it's not working.
First, make sure the token enough liquidity to process the transactions. LPs and market makers are different; refer to this blog post to understand the difference.
There were no makers filled when I ran the bot
Kindly make sure that the values you set are realistic on how much you spent, at the same time, prepare your settings, your solscan transaction with the bot and open a ticket on discord.
Multisender, Claim Site and Snapshot
No one claimed the tokens I put up on the claim site, can you send the tokens back to me?
Our team is currently updating this tool to automatically return unclaimed tokens. In the meantime, please create a ticket on discord provide your tokencontract address and the solscan generated by the tool.
I have used your service and people did not recieve my tokens
There are times wherein our tools encounter bugs, kindly open a ticket on discord and prepare your solscan transaction and screenshots
Bundler
Can I use multiple wallets to buy at launch?
Yes. You can connect up to 4 wallets and split your SOL between them for the initial buy. Great for spreading volume and creating activity.
What does “Pregenerate Token mean?
By enabling this (for an additional 0.1 SOL), Smithii generate your token before it launches. This is essential if you want to:
- Set up the bundle even before the token launched
- Share the token with your community before the launch.
- Save time and gain an advantage during launch.
What do I need to use Bundler?
You just need a connected wallet with some SOL. The minimum required is 0.1 SOL, also you have to add more SOL if you want to make a bigger buy at launch.
What is the Pump FunBundler?
The Pump Fun Bundler you create and instantly buy your Pump Fun token in a single step. It’s perfect for snipers bundler who want to front-run liquidity without writing any code.
I need help using bundler
We have created a video for this, it is highly recommended to watch this video.
How do I proceed with upgrading my plan to premium?
You can do so, right here: https:smithii and you can open up a ticket on discord for more assistance
Vesting
I need to claim my tokens outside the vesting period.
You would need to wait for your vesting period to end before doing any claiming.
My token vesting periodvesting ended. How do I get my tokens back?
You'd need to log in your vesting dashboard provided you have your url. All vesting should be manually claimed once the period ends. If you can't find your url, open a ticket on discord.
I need help finding my vesting url
vesting(yoururlhere) Please enter your URL for vesting you fill out the form. If you forgot to do so, please create a ticket on discord . Be sure to have your tokencontract address and your solscan with Smithii ready
My presale encountered issues, I need help ending it early
We cannot edit your presale's duration as it is already on the blockchain, the best we can do for you is to hide it on our launchpad, open a ticket on discord in this case.
How do I airdrop tokens from ERC-20
We have recently uploaded a video guide for this. Check it out at: https://youtu.be/ZU8DxPG_PgQ?si=GgHSk_8gZid-24mS
I have a tax on my contract, and I created an LP on Uniswap, now investors can't buy my tokens
Uniswap is not compatible with your tax token. The Smithii is currently working with Uniswap to resolve this issue. For more information, please open a ticket on discord.
I have created a token Blast I need to update my logo
You can add your logo via BlastScan.
- Go to BlastScan and search for your token
- Click on settings on the right side
- Add logo button
I tried creating a liquidity pool on Binance and it failed.
Kindly open up a ticket along with your screenshots so our staff can help you with your concern
I have created a token Binance I need to update my logo
You can add your logo via BSCScan.
- Go to BSCScan and search for your token
- Click on settings on the right side
- Add logo button
I tried creating a liquidity pool on Polygon and it failed.
Kindly open up a ticket along with your screenshots so our staff can help you with your concern
I have created a token Polygon I need to update my logo
You can add your logo via PolygonScan.
- Go to PolygonScan and search for your token
- Click on settings on the right side
- Add logo button
I tried creating a liquidity pool on Blast and it failed.
Kindly open up a ticket along with your screenshots so our staff can help you with your concern
I tried creating a liquidity pool on Arbitrum and it failed.
Kindly open up a ticket along with your screenshots so our staff can help you with your concern
I have created a token Arbitrum I need to update my logo
You can add your logo via ArbiScan.
- Go to ArbiScan and search for your token
- Click on settings on the right side
- Add logo button
I tried creating a liquidity pool on Avalanche and it failed.
Kindly open up a ticket along with your screenshots so our staff can help you with your concern
I have created a token Avax I need to update my logo
You can add your logo via snowtrace.
- Go to Snowtrace and search for your token
- Click on settings on the right side
- Add logo button
I tried creating a liquidity pool on Ethereum and it failed.
Kindly open up a ticket along with your screenshots so our staff can help you with your concern
I have created a token Ethereum I need to update my logo
You can add your logo via EthScan.
- Go to EthScan and search for your token
- Click on settings on the right side
- Add logo button
I tried creating a liquidity pool on Base and it failed.
Kindly open up a ticket along with your screenshots so our staff can help you with your concern
I have created a token Base I need to update my logo
You can add your logo via BaseScan.
- Go to BaseScan and search for your token
- Click on settings on the right side
- Add logo button
Refunds
I have been waiting for my refund for a while now.
Kindly understand that when requesting refunds, our staff vets your concern first before issuing a refund. Also, if the refund you requested is higher than our threshold, it is subject for approval and will be taken care off by the core team. Additionally, the refund wallet assigned to our staff has limited funds and requires periodic refills. Rest assured that once your refund request has been approved, you will be sent your refund.
Smithii Tools
How can I prevent my token being sniped?
We have recently uploaded a video guide for this. Check it out at: https://youtu.be/ch-aRd3UhDk?si=u7QPI_GehzHezDTH
I need help creating a memecoin scratch
We have recently uploaded an updated video guide for this. Check it out at: https://youtu.be/7vW4-b3IeYg?si=aSXUjW229IpObFxL
I used your tool and it doesn't work, I tried troubleshooting it and it didn't do a thing
For general concerns that are not included in this FAQ, you can open a ticket on discord and have it addressed there, if you've tried troubleshooting on your own kindly make sure to provide us with your detailed process along with your screenshots so we can easily resolve it.
I was scammed by your staff, I need a refund.
We are very sorry to hear that however, each and every one of our staff members has been carefully vetted and will never conduct such behaviors. With such, we cannot issue refunds for wallet compromisation and hacks. We highly advise you to take more safety measures next time.
A staff member just dm'd me asking me to connect to your website.
Smithii Staff members will never dm any customer, it is company policy to only entertain concerns through our ticketing system. We will never ask for your seed phrase nor will we ask you to connect to any other website aside from https://tools.smithii.io/
I would like to whitelabel your tools for my own project, how can I proceed with this?
The Smithii team is offering whitelabel services for our tools, for inquiries on specifics kindly open a ticket on discord .
I would like lifetime access to your tools, how can I go about this?
The team is in the process of offering plans for lifetime usage of all Smithii tool, kindly stay tuned for this. You can also open a ticket on discord for inquiries.